• No, you cannot smoke, vape, or use any type of nicotine substitutes while donating. Milk is tested for nicotine.
  • We welcome donor mothers of all kinds. Donating after a loss can help many women through the grieving process and heal while contributing to the nutritional needs of other infants.
  • Our milk provider relations coordinator will get in touch with you and inform you about the volume.
  • Yes, up to 1-2 units of alcohol up to twice a week. Donor milk will be screened and tested for amounts of alcohol in excess of this (see smoking question for more explanation).
  • Human milk is very temperature sensitive and thus needs to be stored in frozen condition. Any temperature fluctuations can cause bacterial growth in the milk. Additionally, the expressed milk can get infected due to a variety of reasons viz. when a mother is already carrying an infection, not maintaining proper hygiene or the breast pumps are not sterilized, etc.
  • Yes, so long as you pass the screening and required donor tests we can accept milk expressed/pumped up to 12 months. This milk must have been dated at the time of collection. Prior expressed milk must have also been frozen immediately, not mixed with other pumping sessions, and pump parts sterilised between use.
  • We accept free donations as well as offering a compensation to donor mothers if they wish. We offer 1 GBP/ounce of breast milk.
  • It involves submitting a questionnaire, a blood test, and testing your milk shipments for contaminants, and bacteria.
  • Some mothers are unable to produce any milk, others can produce some but not enough to supply the full nutritional requirements for their newborn.
  • You will hygienically be pumping/expressing milk, the milk will be shipped to our testing and storage facility, it will then be pasteurized and made into nutritional products for infants (such as breast milk fortifier).
  • Yes. There are babies that end up in the NICU for other reasons other than being born premature.
  • The collected milk is stored in a deep freezer room of -20 degrees until processing. It goes through a stringent pre-pasteurization testing and then pasteurized using the specialized proprietary equipment. After pasteurization, the milk goes through another level of QA testing and then is stored in deep freeze (under -18 degrees) conditions.
  • Now the milk is ready and to be dispatched as per the requirement. We will also manufacture human milk fortifiers made exclusively from 100% human breast milk for preterm babies.
  • We agree mother’s milk is at its best when untouched. However, medical evidence suggests donor milk as the second-best choice if mother’s own milk is not available for any reason. It is far superior and safer than any other formula or cow’s milk-based products which can pose significant health risks, especially for premature babies.
  • Please click on FORM for a Breastfeeding Support Advisor to contact you.
  • Unfortunately, we cannot accept milk from donors who smoke or use other nicotine products. Questions about nicotine consumption are included in the donor screening process, and milk is tested for the presence of nicotine upon arrival at our facility.
  • We recommend that milk providers don’t consume alcohol while expressing breastmilk. However, 1-2 units up to twice a week should not compromise the quality of breastmilk. Questions about alcohol consumption are included in the donor screening process, and milk is tested for the presence of alcohol upon arrival at our facility.
  • Provided that your health and lifestyle did not change from the time of expressing to answering the screening questions, we can accept milk frozen up to 12 months previously. However, all breastmilk must have been expressed following the stringent guidelines we provide for health and safety reasons.
  • Your milk provider coordinator will provide more information about the conditions required for us to accept pre-expressed breastmilk.
  • To become a milk provider, you’ll need to complete a questionnaire, consent form, a GP notification form and a get blood test.
  • We provide reimbursement for the time and effort that goes into donating milk to NeoKare. This may be upto £1 per ounce of breastmilk. Speak to your Milk Provider Coordinator to discuss this further.
  • Once you’ve expressed enough breastmilk, you can request a cooler to transport it to our processing facility. We complete rigorous quality assurance testing, pasteurise the milk and dispatch it to customers.